Mycolove Farm LLC Shipping Policy
We do not ship to P.O. boxes or APO/FPO addresses. Currently, we only ship within the United States.
Shipping Methods: Orders are usually shipped by using DHL Express, UPS & USPS.
Handling time: 1-2 days (Monday – Friday)
Transit time: 1-5 days (Monday – Friday)
Shipping rates: Shipping charges are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you finalize your purchase.
Shipping Status: Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.
In case you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that time frame.
Order Changes: Please notify us immediately if there are any changes to your order.
Item Not Received: If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at team@mycolove.farm.
Tracking Your Order: We provide tracking for every order. Tracking information will be available once your product has shipped. Please note that each product may be shipped from different fulfillment centers worldwide, as our product research team takes the time to source high-quality yet affordable products.
Taxes: We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.
For Further Inquiries: If you have any further questions, please contact our customer services at:
Phone: +1 (503) 312-0585
Email: team@mycolove.farm